Effective Date: [Insert Date]
Thank you for visiting and shopping at Cyrus Stoffa. This Shipping Policy outlines the terms and conditions regarding the shipment of products purchased from our website, https://cyrusstoffa.com/. By placing an order, you agree to the terms of this policy.
1. Shipping Destinations
We currently ship to:
- Domestic locations within [Insert Country].
- Selected international locations. Please check the list of countries available during checkout.
If your country is not listed, feel free to contact us at [Insert Contact Email] to discuss potential arrangements.
2. Processing Time
- Orders are processed within [Insert Number] business days after payment confirmation.
- Processing times may vary during peak seasons, sales, or holidays.
- You will receive a confirmation email once your order has been shipped, including a tracking number (if applicable).
3. Shipping Methods and Delivery Times
We offer the following shipping options:
3.1 Standard Shipping
- Estimated delivery time: [Insert Range] business days.
- Cost: [Insert Cost or “Free for orders above [amount]”].
3.2 Expedited Shipping
- Estimated delivery time: [Insert Range] business days.
- Cost: [Insert Cost].
3.3 International Shipping
- Delivery times and costs vary based on the destination.
- Import duties, taxes, and customs fees are the responsibility of the customer.
4. Shipping Costs
Shipping costs are calculated based on:
- The shipping method selected.
- The size, weight, and destination of the order.
During checkout, the exact shipping costs will be displayed before payment.
5. Tracking Your Order
Once your order is shipped, you will receive a tracking number via email. You can use this number to track your shipment on the courier’s website.
6. Delays and Issues
While we strive to ensure timely delivery, the following may cause delays:
- Incorrect or incomplete shipping address.
- Customs clearance procedures (for international orders).
- Weather conditions or other unforeseen circumstances.
If your order is delayed beyond the estimated delivery time, please contact us at [Insert Contact Email] for assistance.
7. Lost or Damaged Shipments
7.1 Lost Shipments
If your shipment is lost in transit, please contact us at [Insert Contact Email]. We will work with the courier to resolve the issue and, if applicable, arrange for a replacement or refund.
7.2 Damaged Shipments
If your order arrives damaged, notify us within [Insert Number] days of receipt. Please include photographs of the damage and the packaging. We will resolve the issue promptly.
8. Changes to Your Order
If you need to update your shipping address or make changes to your order after it has been placed, please contact us immediately at [Insert Contact Email]. Changes may not be possible once the order has been processed.
9. Contact Us
If you have any questions or concerns about this Shipping Policy, please contact us:
- Email: [Insert Contact Email]
- Phone: [Insert Contact Phone Number]
- Mailing Address: [Insert Mailing Address]
Thank you for shopping with Cyrus Stoffa. We value your business and are committed to ensuring a smooth shipping experience!